- Types of Information We Collect
- How do We Use the Information?
- The Protection of Your Information
- What Are Your Rights Concerning Personal Data?
- Additional Information About Data Collection and Processing
- How Can You Contact Us?
Types of Information We Collect
When you interact with us, we collect Personally Identifiable Information (PII) and Non-Personally Identifiable Information (Non-PII).
"Personally Identifiable Information," is the data that differentiate you from other users. We never save any payment-related information; all transactions are done through secure bank payment gateways.
Non-Personally Identifiable Information includes data, such as your browser's information, IP address, the geographical location of your mobile device, the amount of time spent on our website, the total number of pages you visited, and the links you clicked on.
How We Use the Information
We maintain trust by ensuring the security of the information and never exposing it to anyone. We use and process your information to perform our contract with you and for our legitimate business interests, including:
- To help us administer our services.
- To verify the authenticity of users for security purposes.
- To provide personalized user features and access.
- To develop and improve the features, algorithms, and usability of our site.
- To communicate with you regarding our services, product announcements, and software updates.
- To respond to your requests for assistance, including but not limited to account verification support if you are facing any difficulty while accessing your account.
- To calculate exact statistics on the number of unique devices using our services, and to detect and prevent fraud/misuse.
Cookies are small text files, these allow our server to recognize your browser when you visit the site any time thereafter. The information regarding your preference is later used to improve our services and ensure secure login.
Let us inform you that cookies will work only after the consent is freely given, specific, informed and unambiguous through a pop-up dialogue box.
The Protection of Your Information
Your information is fully protected with Secure Socket Layer (SSL) technology using which we encrypt the data. We use firewall protection to safeguard your network from malicious software.
Moreover, we restrict access to your personal information only to our employees, who need to know that information to process your order. They are subject to the obligation of strict confidentiality and can be terminated if they fail to comply with this agreement.
If we learn of any security breach, we ensure to notify you as soon as possible and provide all the necessary information to take further protective measures. We will inform you of the same through email and/or phone call via the contact details that have been provided.
What Your Rights Are Concerning Personal Data
Users may exercise certain rights regarding their Data processed by us. In particular, our clients have the following rights:
The right to withdraw consent(Article 7):You have the right to withdraw your consent that you have previously given regarding the processing of personal data.
The right to object (Article 21):You have the right to restrict the processing of the data provided by you even if the processing is carried out on a legal basis rather than consent.
The right to access( Article 15):You have all the rights to learn how your data is being processed by us. You can also obtain a copy of the Data undergoing processing.
The right to rectification( Article 16):You can verify the accuracy of your data and ask to update or correct it.
The right to restrict processing (Article 18):Under certain circumstances, you can restrict the processing of your data. In this case, we will not process your information for any purpose other than storing it.
The right to erasure (Article 17):You can have the erasure of your data from our end.
The right to lodge a complaint (Article 77):As our customer, you also have the right to file a claim if you encounter any sort of doubt regarding the security of your data. If the personal information provided by you is not being handled as per the data privacy law of your country, then by law you have all the right to lodge a complaint.
The right to data portability( Article 19): An individual can obtain and reuse their personal information for his/her own purpose across different services.
We follow Cybersecurity laws very stringently and provide immediate response/action to any request regarding the privacy of the user.
Additional Information About Data Collection and Processing Legal action
Your data may be used if and when required to be presented for legal purposes and/or in court. We will take these measures while facing improper use of this website or related information/services. Only under legal situations will we consider revealing personal data upon the request of public authorities.
System logs and Maintenance
For operational and maintenance purposes, we collect certain information automatically and save it in log files. This information includes referring & exit pages, Internet Protocol (IP) addresses, browser type, date & time stamp, Internet Service Provider (ISP), clickstream data, and details of the operating system. We link all the data that is collected automatically to other information we gather about you.
Know for how long we store your data
We ensure to retain your information only till it is necessary for us to deliver our service. We securely erase all the information once it is no longer needed.
Information not contained in this policy
How You Can Contact Us